Phone line for postal applicants in the UK have been closed for booking appointments to enroll biometric information. The move is a part of the Home Office strategy to move services online.
The UK Border Agency said: `You must now book these appointments online, except in very limited circumstances…. We have also introduced an email service to replace our biometric residence permit helpline: 0300 123 2412 and 0300 123 4699’.
You can now email at [email protected] if there is an issue with the delivery of your biometric residence permit.
Else, you can mail at [email protected]ice.gsi.gov.uk if there is an error on your biometric residence permit. You can even mail at [email protected] to report the loss or theft of a biometric residence permit.
If you are an employer or sponsor and you want to confirm that a biometric residence permit is valid, you can mail at [email protected]
In case you do not have email access, you can send your enquiries by Freepost to: Freepost RRYX-GLYU-GXHZ
PO Box 163