UK hangs up on booking biometric enrolment appointments for foreigners

Phone line for postal applicants in the UK have been closed for booking appointments to enroll biometric information. The move is a part of the Home Office strategy to move services online.

The UK Border Agency said: `You must now book these appointments online, except in very limited circumstances…. We have also introduced an email service to replace our biometric residence permit helpline: 0300 123 2412 and 0300 123 4699’.

You can now email at [email protected] if there is an issue with the delivery of your biometric residence permit.

Else, you can mail at [email protected] if there is an error on your biometric residence permit. You can even mail at [email protected] to report the loss or theft of a biometric residence permit.

If you are an employer or sponsor and you want to confirm that a biometric residence permit is valid, you can mail at [email protected]

In case you do not have email access, you can send your enquiries by Freepost to:   Freepost RRYX-GLYU-GXHZ

Returns Unit

PO Box 163


BS20 1AB

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