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PCS: BAA’s queue figures prove cuts are not working

The latest figures released by the British Airports Authority showing passenger waiting targets were regularly missed at Heathrow, prove that the cuts are not working, Public and Commercial Services Union (PCS) has said.

PCS general secretary Mark Serwotka said: "The issues of the last few days bring to the public's attention what we have said for a long time, that you can't cut staff and expect to run the same service.

"Clearly, the cuts already made in UK Border Agency have had a major impact and further cuts planned every year until 2015 will make the situation even worse.”

Mr. Serwotka asked the ministers to now accept the fact that “austerity isn't working, and that what we need is investment to improve our public services and get our economy moving again."
 

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